Mission Statement

"At McKenzie Consulting Firm, our mission is to simplify complexity and strengthen the operational backbone of the organizations we serve. Through strategic administrative support, data accuracy, and compliance-focused solutions, we help our clients move with clarity, confidence, and control. We believe in doing meaningful work, with precision and integrity, every time."

Services

McKenzie Consulting Firm, LLC provides structured administrative support that helps programs reduce backlog, improve documentation accuracy, and strengthen reporting consistency. Services can be delivered remotely or on-site depending on program needs, such as:

Service Areas

Program & Clerical Support

  • Intake support and document processing
  • Correspondence tracking and routing
  • Scheduling support and calendar coordination
  • File maintenance and document control
  • Standard operating procedures (SOP) support

Case Management Support

  • Caseload tracking tools and status dashboards
  • Documentation checklists and case file readiness
  • Appointment tracking and follow-up coordination
  • Client communications support (non-clinical)
  • Quality checks for completeness and consistency

Billing Administration Support

  • Invoice tracking and submission coordination
  • Reconciliation support and payment monitoring
  • Billing documentation organization
  • Claims support and follow-up tracking
  • Monthly billing summaries and logs

Data & Reporting Support

  • Excel-based trackers and KPI dashboards
  • Data validation and cleanup for reporting
  • Weekly/monthly operational reporting
  • Performance snapshots for leadership
  • Templates for consistent data collection